Summary of security configuration for Eloquent’s SaaS (Software as a Service) Applications
All hosted servers are protected by dedicated firewalls that are constantly monitored and updated. The firewalls provide the following security measures:
Network Address Translation (NAT)
Deep Packet Inspection and Stateful Packet Inspection
Gateway Anti-Virus monitoring
Gateway Spy-Ware Monitoring
Intrusion Detection and Intrusion Prevention
Content Filtering
The firewalls are configured to block all incoming and outgoing traffic unless strictly indicated in their configuration settings.
Administrative access to the firewalls are restricted to specific personnel at Compunet with proper clearance, experience and knowledge.
The security of the firewalls as well as the network is frequently evaluated by performing regular penetration testing and vulnerability assessments.
Changes to the firewall security rules must be requested by a senior security consultant at Eloquent Systems
Access to the servers is restricted to specific personnel of Eloquent Systems.
Each individual server is protected by an host-based anti-virus software.
The servers are backed up every night.
The communication between computers at Eloquent Systems and the hosted servers are protected and secured using a dedicated VPN connection.
Physical access to the servers are restricted only to authorised Eloquent Systems staff.
The Eloquent servers for SaaS customers are all located at Navigata.
