Enjoy significant productivity gains throughout
your organization with the Eloquent Knowledge Management (KM)
Suite.
A knowledge base specific to your needs is a success when it contains
most of the following features:
1. Accepted - used by everyone in the organization As the suite is entirely web-based, everyone with an Internet
connection can gain access from anywhere. Searches are as precise
as needed. Digital content is available online. For hard copy, requests
are made with automatic email containing vital information from
the database.
2. Complete - only one place to look
Everything a user needs is in a single knowledge base, which integrates
library, archives, and records. One search will find information
from all three, providing a complete answer.
3. Current - up-to-date info Your Eloquent KM database is a dynamic system. It is not
a static, published database. It reflects all workflow transactions
and all new information as soon as it is entered and approved.
4. Vocabulary - everyone on the same page Eloquent KM gently guides users into sharing a common vocabulary.
By supporting synonyms and non-preferred terms, any terminology
used is converted to your common standard.
5. Content - online digital/electronic info Eloquent KM supports content management, document management,
and electronic records functions. A single click will bring items
to your users' desktops.
6. Websites - eliminate "surfing" time
You catalog all websites relevant to your organization just as you
catalog books and other documents. They are included with the other
results for any user searches.
7. Tradition - work with familiar processes The databases and processes can be segregated into the
traditional library, archives and records management functions.
While the public gets a global view of the knowledge base, your
staff will continue to use procedures specific to the application
for which they are responsible.
These objectives can only be achieved with a fully integrated suite.
When library, archives and records applications are run independently,
the above objectives are not possible.
